EAP Field Consultant - Part Time 8 hours a week/Onsite
Job Description Summary
Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work-based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.
Primary Job Posting Location
Washington DC 20401 Fed US GPO
Scheduled Weekly Hours - 8
Job Description
Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.
Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings.
Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations.
Provides information and referral to appropriate level of care as well as to community resources as appropriate.
Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
Assuming responsibility for identifying individual and/or team’s operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.
Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.
Develops effective working relationships with peers within and across organizational lines and supports team members and participate in team activities, including trainings, to assist in building a high-performance team.
Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
Adheres to all contract requirements such as qualification, performance standards, meetings, trainings and etc. as well as comply with team standard operation procedures and company policy.
All other duties as assigned.
Additional Job Description
Candidate must have an independent clinical license in Washington, DC.